T & C's
Bookings are accepted at The Croft House BnB on the understanding that guests respect:
The Croft House is a private residence, has no staff and cannot offer Hotel's services/facilities.
There is no smoking in the house and garden. Please go up the drive to smoke. Guests found smoking in the rooms will be asked to leave.
They have access to the front entrance, the room they have booked to stay in and the dining room only for breakfast.
They do not have access to the kitchen and no provision is made for guests wishing to bring their own food to picnic on.
The need to bring your own provisions to cater for allergies & food intolerances due to the lack of any gluten & dairy free produce in the village shop.
Departure is by 9.30am.
No children or pets are accepted in the house (dogs are welcome to stay in your car).
An elderly cat lives here.
Breakages/damage will be charged for.
A deposit equal to the first night's stay is required and will be taken from the card details you provided at the time of booking.
3rd party agencies
I do not accept bookings from holiday companies, tour operators or agencies booking accommodation on their clients behalf.
Please advise at your eariest convenience if you need to cancel - by phone or email.
Bookings that are cancelled 7 days or less to the first night of stay are liable to pay the full balance of the stay.
Early departure is treated the same as a cancellation and charged in full.
Guests who fail to arrive by 6pm, are considered to be a 'no'show' and cancellation charges apply.
In the event that your cancellation is re-filled for all the nights of your booking, a refund will be made less £20 admin cost per room.